A motor repair service's experience
I want to thank you for taking the time out to see a little guy like me.
I know we are not your usual type of client and you won’t derive a lot of business from us each year. However, I was pleased that you gave me a lot of information on the telephone and it seemed worthwhile to sit down and discuss your services further. As I said on the telephone, I only wish I had done this sooner.
I only had one account [when I first signed up], which may not mean much to a typical recovery company, but [this] $13,000 account meant a lot to me. In any case, I signed up with MoneyQuest and you handled the submission information with me and got us all set up. Much to my surprise, after months of my own attempts to recover my money, we initially received a call and a significant payment of over $8,000, or about 60% of what was due, along with a promise for the balance. We’ve now whittled that down to about $400. Even more surprising is the fact that we only had to mention “attorney” to motivate him. Without the capability to follow through with the attorney contacts, I know we couldn’t [legally] say that [i.e. without a credible threat of legal action]. So, now we know MoneyQuest works on the large items, and I can only surmise an even greater impact [will be likely] on the other items.
Cash flow is always an issue in any business, and with MoneyQuest I can be assured that our cash flow will benefit, rather than our customers who may want to hold onto “our” money. After all the aggravation we went though, MoneyQuest gave us a painless way to get our funds. What is also important to us is that we still maintained a business relationship with this client due to your diplomatic techniques.
So, please use this letter for any of your Doubting Thomases out there. MoneyQuest’s MaxCollect system really works. Feel free to have your prospects give me a call if they need a little positive motivation to save their money. I’m happy to provide it.
Thanks again for your excellent follow up and service.
I know we are not your usual type of client and you won’t derive a lot of business from us each year. However, I was pleased that you gave me a lot of information on the telephone and it seemed worthwhile to sit down and discuss your services further. As I said on the telephone, I only wish I had done this sooner.